Services Offered at a Kia Dealership: Your One-Stop-Shop

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Services Offered at a Kia Dealership: Your One-Stop-Shop

Posted on September 24, 2024

Kia dealerships provide a complete range of services to ensure your vehicle remains in top condition throughout its lifecycle. Here's an overview of the primary services you can expect at a Kia dealership.

New Vehicle Sales

Kia dealerships showcase the latest models in their showrooms, allowing customers to explore and test-drive new vehicles. Sales representatives are on hand to provide detailed information about each model's features, specifications, and pricing options.

Pre-Owned Vehicle Sales

Many Kia dealerships also offer a selection of certified pre-owned and used vehicles, providing more affordable options for customers.

Vehicle Financing and Leasing

Dealerships offer various financing and leasing options to help customers purchase or lease their chosen vehicle, including:

• New car loans
• Used car loans
• Lease agreements
• Special financing promotions

Service and Maintenance

One of the core offerings of any Kia dealership is its service center. These centers provide:

Routine Maintenance

• Oil changes (typically every 10,000 km or as recommended)
• Tire rotations and balancing
• Brake inspections and services
• Filter replacements (air, cabin, fuel)
• Fluid top-ups and replacements

Major Services

• Transmission service
• Coolant system flush
• Brake system overhaul
• Engine diagnostics and repairs

Manufacturer-Recommended Services

• Scheduled maintenance at specific kilometer intervals (e.g., 30,000 km, 60,000 km,90,000 km)

Genuine Kia Parts and Accessories

Dealerships stock and sell genuine Kia parts and accessories, ensuring compatibility and maintaining your vehicle's warranty, including:

• Replacement parts for repairs
• Performance upgrades
• Cosmetic enhancements
• Lifestyle accessories (e.g., roof racks, cargo organizers)

Body Shop and Collision Repair

Many Kia dealerships have on-site body shops or partnerships with certified collision repair centers. Services include:

• Dent removal
• Paint touch-ups and complete repaints
• Windshield replacement
• Structural repairs following accidents

Tire Services

Comprehensive tire services are often available, including:

• New tire sales and installation
• Tire rotations (typically every 10,000 km)
• Wheel alignment (recommended every 20,000-30,000 km)
• Tire pressure monitoring system (TPMS) service

Warranty Services

Kia dealerships handle all warranty-related repairs and services, including:

• New vehicle limited warranty coverage
• Powertrain warranty work
• Emissions control systems warranty
• Roadside assistance coordination

Recall Services

In the event of a manufacturer recall, Kia dealerships perform the necessary inspections and repairs at no cost to the owner.

Vehicle Diagnostics

Using advanced diagnostic tools, dealerships can:

• Perform comprehensive vehicle health checks
• Diagnose and troubleshoot warning lights and error codes
• Update vehicle software and firmware

Electric Vehicle Services

For Kia's growing lineup of electric vehicles, dealerships offer specialized services such as:

• EV battery health checks
• Charging system diagnostics and repair
• Electric motor and inverter servicing

Customer Education

Many dealerships provide educational resources and workshops to help customers understand the following:

• Basic vehicle maintenance
• How to use advanced vehicle features
• Tips for improving fuel efficiency or maximizing EV range

Courtesy Services

To enhance the customer experience, many Kia dealerships offer:

• Complimentary shuttle services
• Loaner vehicles for extended repairs
• Car wash with service appointments
• Comfortable waiting areas with amenities

Trade-In Appraisals

For customers looking to upgrade their vehicle, dealerships provide trade-in appraisals to determine the value of their current vehicle.

Extended Warranty Sales

Dealerships offer extended warranty options to provide coverage beyond the standard manufacturer's warranty period.

By offering this complete range of services, Kia dealerships aim to be a one-stop shop for all your automotive needs, from the initial purchase through your vehicle's entire lifecycle. Regular visits to your local Kia dealership for maintenance and services can help ensure your vehicle's longevity, performance, and resale value.

To learn more about Kia Service and Maintenance visit Kia.ca