24 Hour Roadside Assistance

Kia Ownership

Enjoy peace of mind at no extra cost with complementary Roadside Assistance. It’s automatically included in your new vehicle warranty!

Available 24 hours a day, 7 days a week

As a valued Kia owner, you have access to our Extra Care Roadside Assistance Program from anywhere in Canada or the continental United States by dialing:

1-866-444-KIA1 (5421)

Download the Kia Roadside Assistance App

Google Play App > Apple App Store >

Advantages of using the app:


  • Register your new Kia vehicle(s) covered under warranty to use the mobile services
  • The app geolocates you if you are not able to send your location, depending on your privacy settings
  • Provides you with an ETA for help to arrive

We have you covered for all of these situations

Accident Services

Accident Services

Emergency Fuel Delivery

Emergency Fuel Delivery

Flat Tire Service

Flat Tire Service

Battery Boost Service

Battery Boost Service

Unlock Service

Unlock Service

Dealer Locator Service

Dealer Locator Service

Winching & Extrication Service

Winching & Extrication Service

EV Charging Station Locator

EV Charging Station Locator

Our Extra Care Roadside Assistance Program coverage includes:


  • 5-year/100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*
  • 5-year/100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*
  • 1-year/20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.*
  • 8-year/130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.*
  • 5 year/ unlimited mileage - 24/7 roadside assistance covers you in case of mechanical breakdown
  • 8-year / 150,000 kms Hybrid, Plug-In Hybrid, Electric Vehicle (EV) Components

Claims and Reimbursement

Roadside Assistance Claim Form


For fastest claim resolution please download our roadside assistance claim form, fill it out and email it to: [email protected] Website: roadsideclaims.xperigo.com

Alternatively, the claim form can be submitted by mail to the following address:

Kia Roadside Assistance
Attention: Claims Department
P.O. Box 190
Richmond Hill, ON
L4B 4R5

For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll free at 1-877-542-2886 or visit our Contact Kia webpage.