Our Extra Care Roadside Assistance Program coverage includes:
5-year/100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*
5-year/100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*
1-year/20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.*
8-year/130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.*
5 year/ unlimited mileage - Roadside Assistance covers you in case of mechanical breakdown
8-year / 150,000 kms Hybrid, Plug-In Hybrid, Electric Vehicle (EV) Components
Kia’s Roadside Assistance claim reimbursement requests should be submitted to the following address:
Kia Roadside Assistance
Attention: Claims Department
P.O. Box 190
Richmond Hill, ON
L4B 4R5
For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll free at 1-877-542-2886 or visit our Contact Kia webpage.
First Responders Guides
Download our first responders guide for Kia vehicles.
Soul EV
Benefits:
- Download the new all-in-one Kia Roadside Assistance mobile app for easy access to many roadside services in English and French.
- Register your new Kia vehicle(s) covered under warranty to take advantage of the following mobile services:
- Roadside Assistance - Easily request roadside services directly from your smartphone without placing a call! Location information is delivered directly to a local roadside problem-solving technician for quick response.
- Find a Dealer - Need information on the closest Kia dealership to your location? Want to call your selling dealer? The mobile app's interactive map provides all the details you'll need.
- Warranty Coverage - Not sure when your coverage expires? After registering your vehicle, view the summary of coverage any time.
- We're Here to Help - At any time, speak to a live Roadside Assistance agent at the push of a button.
